Privacy Policies | AI-Powered Knowledge Visualization

Disclaimer

This is a template Privacy Policy and may not be legally sufficient for your specific needs. Consult with a legal professional to ensure compliance with all applicable laws and regulations.

Last Updated: April 1, 2025

Epocia ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service").

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Service includes:

Usage Data: Information automatically collected when you access the Service, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Service. We may also collect information about the topics you search for ("Search Queries").
Shared Canvas Data: If you choose to use the "Share" feature, the query you entered and the generated canvas data (including the structure and content of the nodes and edges) will be stored on our servers to generate a unique shareable link. This data may be associated with a unique identifier but is not directly linked to personal identification unless you provide it elsewhere.
Cached Data: To improve performance, details about specific events within a generated canvas may be cached locally in your browser's local storage. This data remains on your device unless you clear your cache.
Contact Information: If you contact us directly (e.g., via email), we may receive additional information about you such as your name, email address, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

2. How We Use Your Information

Having accurate information permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

Operate and maintain the Service.
Improve, personalize, and expand the Service.
Understand and analyze how you use the Service.
Develop new products, services, features, and functionality.
Enable the sharing functionality and provide access to shared canvases.
Respond to your comments, questions, and requests, and provide customer service.
Monitor and analyze usage and trends to improve your experience with the Service.
Find and prevent fraud and abuse.

3. Disclosure of Your Information

We do not sell or rent your personal information. We may share information we have collected about you in certain situations:

By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, hosting services (like Supabase for storing shared canvas data), and AI processing services. These providers will have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Shared Canvases: Data associated with a shared link (the query and canvas data) is accessible to anyone who has the link. Do not share links containing sensitive information.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your information. While we have taken reasonable steps to secure the information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Information associated with shared links is publicly accessible via the link.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Service to help customize the Service and improve your experience. We do not currently use these for tracking personal information beyond basic analytics and functionality (like theme preferences stored in local storage). You can typically remove or reject cookies via your browser settings.

6. Your Data Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. Since we collect minimal personal data, these rights may be limited in practice. For requests related to shared canvas data, please contact us. You can manage locally cached data by clearing your browser's local storage.

7. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: contact@epocia.com